Culture is everything - Tech Support Analyst Hyland Employee Review

*Hyland's "Career Growth" means doing more, staying later than normal, and taking on more responsibility without any increase in compensation and high expectations by your manager is required. * Very low hiring standards, there are a lot of smart people out there looking for a new job, but it seems like they are no longer getting hired here, probably because of the below average wages. *HR is terrible . Only intent is to build a better culture and not a work environment , ignoring inappropriate , unfair treatment to retaliate against employees who complains about a problem. They just try to protect the company by covering it up. Management is childish and entirely not professional and getting personal, abusing their power as there are areas where there are no policy set and up to manager discretion. Job Titles in this organization is not commensurate with their skill set. Some Senior directors just know so little about their area of responsibility. They rely heavily on what other low managers say and make decisions based on common sense even if it is in an area that involves laws and high scrutiny by external auditors. This is very risky . Be careful, when they promise you anything during the interview and hiring process, It can be reverted any time and the excuse they have is "things change and there is no need for a policy. *Nepotism to advance the leadership ladder (family and friends favoritism) Perceived favoritism of a relative and friends at Hyland causes dissatisfaction among workers and lowers morale. Most employees have less incentive to perform their responsibilities diligently and proficiently as they feel that the path to promotion is undermined by nepotism. Indeed, Hyland employs such tactics and finds its more valuable employees seeking new employment where their talent is better recognized. At a minimum, workers will likely complain and become embittered and less productive in the face of blatant nepotism. *Work/life balance is horrible. depending on the team you got assigned to you may have or may not have time for personal life. *The biggest issue is the lowering standards for employees. There are a lot of smart people working at Hyland, but those people have started to leave due to boredom and better offers elsewhere. Their replacements are considerably worse. *Most of the Middle and Upper Management are not the smartest and it makes working for them really hard. They seem to say stuff that is a complete opposite of the employees below them, the ones doing the actual jobs. *HQ in Westlake is massively over capacity, most people have a four foots desk that is barely big enough for two monitors and a laptop. *The last couple of years has seen a massive influx of mediocre talent, with a very bad dose of company politics. Hyland has an open door policy to never be afraid to speak up and question something that doesn't seem right. Sadly, doing so in Hyland's work environment is career ending. Nepotism runs rampant, age discrimination and did I say mediocre talent are much the norm. *Annoyingly high schoolish and cliquish *Everyone's "awesome,"amazing," and "great" even if everyone knows they're really not *Very young, inexperienced middle management. *Constant endless and pointless meetings that go nowhere and meeting agenda are repetitive on only adhering to company rules and policy's. *Hyland holds on to the small-company values when the company isn't small anymore. It's just not working anymore. *Hyland clearly does not value its employees; we are treated as expendable resources by middle management and senior management believes anything they say. *