Pros
Some good workers who are very intelligent in what they do. Free Coffee and Diet Soda
Cons
Pay is the biggest concern at Hyland. Most of the talent is leaving due to the poor pay scale, Hyland also does not match offers from other companies and will not try to keep valuable experience. No career paths and almost no chance of a promotion unless you are drinking buddies with your manager. Senior and Middle management are a boys club with limited membership. The Sweet 16 of Core Values are just decorations on the wall now. They are from a time when the employees really mattered and the company was a lot smaller, HR will not help employees with issues related to their employment and issues with managers even though the employee was following the rules and policies, they will still side with the company management, Then you will get retaliation Middle Management is highly abusive in many departments. Company policies are only enforced for the less fortunate. Bonuses and Raises above 2% are rare and reserved for friends and family. Any type of creative feedback to a manger is considered a threat, No one in my department ever questions our manager decisions no matter how bad it hurts the company anymore. If your manager is miserable, more than likely you will be also. Making up new policy's on the spot in order to please a single upper manager. Many of the senior managers are promoted due to the fact they have been sitting at a desk for many years and a hard time managing people. The facilities are not the greatest. Coffee stained carpet through out the campus and money is only spent on items that the customer would see. The once great diner is nothing more a disorganized confusing mess at lunchtimes. Most employees just leave for lunch now. Facilities managers will not spend money to buy desk chairs or fix HVAC / Plumbing systems, but will spend thousands on office furniture for VP's and paint. Why the facilities manger still has a job is beyond anyone. (Boys Club) Nepotism is major problem. The friends and family club is no joke and those are the one's who are promoted and getting the nice bonuses. Outdated / Cheap Technology, Computers are replaced every 4 years and are mid-range in performance and cost. Access to higher end equipment is only available to customer facing departments. Conference Room Technology is cheap and riddled with bugs. By the time a room gets updated the technology is already outdated and requires an handful of adapters to connect the equipment and having a IS guy in the meeting to fix the issues as your meeting progresses and issues popup and each room is different from each other. Low cost software to host meetings that rely on heavy back end systems and servers that are always prone and plagued with communication issues. For a tech company Hyland is far behind in tech. Work Life Balance used to be a thing, But now is only reserved for departments with good managers or departments who deal with the customers. My departments work life balance only means more and more work and no life. Being an hourly employee with high project demand in short time frames from middle management, means spending 9 to 10 hours a day in the office and another 4 hours at home working off the clock to meet the time frames. Overtime is limited to 5 hours a week. I would suggest reading the reviews here on GlassDoor and you will see that much of what i have said just mirrors the rest of the reviews.
