Pros
Great people. Very friendly, very helpful. Very very diverse. It's a big company and if you like working at large companies, this is definitely a large company especially in the ECM space. Company has a lot of perks if you work in the office near Cleveland. And those are all of the pro's.
Cons
First off, our customers have very unrealistic expectations. We overbook our resources. As such the pay is really inadequate for the work that everyone does. There is a lot of burn out and unnecessary pressure. Customers get the feeling that we cannot deliver because our people are just too busy. The benefits are only good if you make very good money. We have way too many products now and we expect everyone to be experts on all of them and all aspects of them. That's an impossible task. No one becomes a professional expert in an area with that kind of expectation.
