Beware of the Gingerbread House - Anonymous employee Hyland Employee Review

1.0
Mar 31, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Access to current hardware and software. Onsite diner and haircuts. Lots of exercise as you run back and forth, up and down, all day, every day.

Cons

Finding Glassdoor has been very validating. I’ve read many reviews that echo some of what I encountered during my unfortunate years at Hyland, so I thought I should add my comments. Some of the issues I’ve read cover Sales and Development. Let me add IT to the list. The prevalent requirement is fitting into their predefined culture. There seems to be such a distorted emphasis on “Family” that meetings with your manager can consist of unnecessary personal information, and you’re expected to return similar. Hard work is secondary and management can clearly cross lines between personal and professional. If you try to make it clear you just want to focus on the work, it is taken poorly and work you will do…, in abundance. Assignments will be piled higher and higher, and the more you can do, the more you will get. But the minute you express concern about it, you are then labeled as “not a team player”. Be the manager’s buddy and enjoy easy street, or expect a higher workload and suffer heavy scrutiny. And if there’s nothing to scrutinize, they’ll invent something. Even though HR recognizes and acknowledges some of the problems, they either do nothing or make matters much, much worse. You’re completely on your own. Management is built around a double standard, two-faced, gangland mentality, and when the astronomical stress level begins to take its toll on your health, it’s over. If you're looking to move up within the company, that comes from selling out. Team Leaders with a clear understanding of the improper conduct have compromised themselves for the sake of a promotion. Conform or be tossed. The playground surface environment is only masking the warzone brutality at the core. Once you are targeted, you’ll have no choice but to leave the company with battle scars as souvenirs. I never imagined a working environment could be so bizarrely outrageous and unprofessional. One can try very hard to focus on the seemingly positive aspects of the job and the company, but it’s eventually unavoidable to see behind the mask. The persistent requests for feedback and honesty will be twisted and used against you. They carefully cultivate lies by emphasizing absent “core values” for appearances only; such as Honesty, Integrity and Fairness. I saw none of these. Hyland Software reminds me of that old children’s story in which the kids are lured into the gingerbread house, only to be thrown in the oven. And this is a very kindly minimalistic recount of my experience with the company.

Explore other reviews about Hyland

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great time working with great team

Cons

No complains I have great tjme

2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

3
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Hyland Response
2w
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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