It's a job, not a career - Software Engineer IBM Employee Review

3.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

If you're lucky, you'll get the opportunity to work on a variety of technologies and get some great resume padding. If you like travel, you'll get as much opportunity as you can stand, both in-country and international. And, in most positions, you'll be able to work full-time from home. You'll work with a lot of people who have been at IBM forever and can give you guidance and mentoring. IBM is trying to reinvent itself and that creates some opportunities even as it also results in firings. IBM has great support for short term emergencies: if you or a family member is ill, your management will work with you to accommodate your needs. The company is very diverse and very inclusive and has been a long-time leader in championing equal treatment (sex and orientation, race, genetics, etc.).

Cons

At IBM, it's better to be lucky than good. The benefits are more expensive than many competitors: the only ones I found to be pricier were with contracting body shops. The 401k match is a joke. Performance appraisals have been done using stack ranking, although this year upper management has chosen to hide that from employees in favor of quarterly performance reviews. Performance reviews differ widely from one management structure to another, even inside the same division. You'll rarely get to meet with your teammates because of dispersed geography or people choosing to work at home. You'll be tethered to your phone and laptop all day (and sometimes all night) and IBM will own you body and soul if you let them. On any given day you may have an 11 PM meeting with a team in China followed by a 6 AM meeting with a team in Europe, and then discover that your North American teammates sent urgent emails at 2 AM. As a software engineer, you'll be working with a lot of dog food and you'll also find that your deadlines and features are driven by sales, even after the "agile" company transformation. You'll likely be working in a silo and communication between different groups is, at best, "hit or miss" with frequently ignored emails or instant messages if you don't work directly with the person. Don't assume you'll be at IBM until you retire: layoffs are an annual (or more frequent!) event.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team! Loved everyone I worked with!

Cons

Comp isn't exactly the highest

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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