Icon- good, SSU management- bad - Study Start-Up Associate ICON Employee Review

2.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexible schedule, pretty good team work

Cons

SSU MANAGEMENT. They constantly tell you this isn't high school or "tend to your own garden", but they are the ones stirring the pot. They make everything personal, they talk behind employees' backs to other employees, encourage tattling (and reward it), do not offer support or proper guidance, and do not handle utilization of their resources appropriately. One person can have nothing to do, while the next is swamped and barely surviving. They offer perks and false compliments to convince people not to leave. The first bit of advice when I started was "watch your back"... It is so unfortunate for such a great company to overlook such unprofessional behavior.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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