ICON Clinical Research - Growing company, Doesn't focus on staff, High workload and tight deadlines - Anonymous employee ICON Employee Review

2.0
Jul 13, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, private healthcare, office location is good, free parking (by rota), management listen to employees (but rarely action), company shows compassion, facilities are good

Cons

Lack of communication between departments, workload and the pressure to complete it within a timeframe, disorganisation different software programs of which none do the job they are required to do, there is no consistency between managers, promotions appear to be given by time served or if required for a trial not by the individuals merit, salaries are not comparible with other CROs, dated technology,

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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