Used to be a great place to work. Lately not so much due to management or the lack there of. - Project Manager ICON Employee Review

2.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits (including Paid Time Off) and good compensation.

Cons

ICON is only concerned with the bottom line now more than ever it would seem. Under staffing is a serious issue, which in turn increases everyone else's workload significantly. "Why hire more employees when you can get it done with less than half of the employees required seems to be the new mantra". PMs are tasked with many time consuming responsibilities that should be delegated to other internal departments as they do not focus directly on the satisfaction of the external client and take away from time PMs have to actively manage studies. Not much room for advancement. Negative affect on work/life balance. There is a lot of favoritism. Don't expect much help or many opportunities for advancement unless you know someone in the right position.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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