Disaster for HEOR and P&MA consulting - Anonymous employee ICON Employee Review

2.0
Aug 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intelligent, lovely people in the consulting arms of the company (ICON Commercialization and Outcomes). Benefits are not terrible.

Cons

Pricing and Market Access group (formerly PriceSpective) imploded ... at least 80% of staff left or were let go between 2015 and 2016. CRO business model and leadership ill-equipped to manage a consulting practice. Consultants constantly under pressure to sell and generate higher profit margins for projects and BD targets are both unattainable and unrealistic. Leadership over and outside the consultancies have little interest in supporting the consultancies and have never tried to understand the nature of the work HEOR, P&MA, and PRO teams do. Major disconnects, therefore, between head of ICON Commercialization and Outcomes and the late-phase consultancies. Morale among consulting staff that remain is exceptionally low. Professional development is basically non-existent.

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5.0
Jun 19, 2026
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CEO approval
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Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
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Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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