Abandon hope, all ye who enter here (especially non-billable in US) - Corporate Support Senior Professional ICON Employee Review

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Wonderful people at many levels. "Old ICON" was a great place to work. But, it's been in steady decline since the departure of Peter Gray (former CEO). "New ICON" is awful. If you are "Old ICON" and hanging in there in the hope that things will get better -- give up. If you have a non-billable job and are located outside Ireland or Asia, start looking.

Cons

Deceptive "New ICON" management focused only on cost cutting, self-aggrandizement and personal enrichment.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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