icon can do better - Clinical Research Associate ICON Employee Review

2.0
May 18, 2018
Recommend
CEO approval
Business Outlook

Pros

the company does provide great training when onboarding.

Cons

Once training and onboarding is complete, it becomes apparent how disorganized line management and study management teams ae, especially when it comes to CRA work allocations and requested delieverables. There is an enormous amount of pressure to deliever high number of days on site, regardless of the impact it has on the quality of other expected deliverables (i.e. etmf, trip reports, etc).

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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