DO NOT trust what their recruiter promised you - Anonymous employee ICON Employee Review

2.0
Aug 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great exposure to the pharma industry if you're embedded in the client's site

Cons

The recruiter will promise you a great deal of perks (holidays, PTO, WFH...etc) to get you onboard. They like to call themselves part of ICON and presented ICON benefits at recruitment. Once on board, they turned around and only gave you DOCS benefits, including horrible insurance with no options to switch, no FSA,...etc.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

See reviews by: Helpful|Rating|Date|All