Variable management support; outdated I.T. systems - Senior Clinical Trial Manager ICON Employee Review

2.0
Apr 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Some great people work there. There aren't great reasons to choose ICON over any other CRO at this point in time.

Cons

Frequent lack of meaningful support from management. I.T. systems are years behind competitors. Poor work-like balance seems to be common.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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