lots of potential for growth but the company has outgrown its policies - Clinical Research Associate ICON Employee Review

3.0
Apr 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people and good flexibility. ICON is an ideal place to learn the industry. Leading the way in risk based monitoring and implementing very cool technologies.

Cons

Management is out of touch with employees, metrics-driven approach (quantity) can stifle quality, more empasis must be put into indication specific training. ICON needs to realize that there are several CROs that are competing for the most talented CRAs. ICON must realize that the pay and the lack of commitment to develop more specialized employees has caused many to move to other places.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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