Would not recommend to anyone. - Senior CRA ICON Employee Review

1.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

My immediate manager was a former colleague who was supportive. I would not recommend this company to anyone.

Cons

Orientation is poor and not face to face. Work life balance in non existent. It is literally impossible to get all work done effectively. Turnover rate is high. IT is in another country and very very poor. Metrics are priority over quality. Bullying is allowed with no consequences. Home grown systems are poor with no expert super users. HR is unavailable and does not have human contact with employees such as interview process and does not provide and exit interview.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

See reviews by: Helpful|Rating|Date|All