not good experience - routinely over-allocated at 1.5 FTE - Anonymous employee ICON Employee Review

2.0
Sep 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay for entry-level CRA

Cons

- Incompetence. Many on project team are new to their role, too many people don't know what they're doing - Workload. I had 7 protocols and 28 active protocol-sites as an entry-level CRA. This means you'll be overworked until you complain loud enough to hire a new person, onboard them, hand-over to them etc. - Not enough support personnel (CTAs work on 10+ studies); see above. - New Investigator Payments system APECs means ICON doesn't pay Investigators on time: 11 months delay and counting

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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