True Colors Shown during the Pandemic - Clinical Trial Assistant ICON Employee Review

3.0
Aug 10, 2020
Recommend
CEO approval
Business Outlook

Pros

It is hard to say, as the COVID procedures have completely turned everything upside down. They try to promote from within. They offer a nice amount of PTO off the bat

Cons

The promotions are very limited in terms of qualification. CTA's are often over worked and under paid when compared to the industry standard. The 37.5 hour work week is not conducive to making a living wage in the United States. The "raises" are a joke and do not even begin to adjust for annual cost of living inflation.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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