Awful PRA merge experience - Senior Payment Specialist ICON Employee Review

2.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

None. Avoid this CRO, pick a different one

Cons

As a PRA employee, the buyout has been awful. ICON fired anyone who had knowledge of PRAs systems that didn’t leave. It’s a slowly dying company now due to poor management and decisions handling the PRA buyout.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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