Worst experience - Senior CRA ICON Employee Review

1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

I don’t see any pros.

Cons

First of all , unless you are in FSP model; you will be assigned to unrealistic numbers of study and sites. Icon uses so many different systems for everything which is not user friendly and time consuming. Management is micromanaging and they are expecting you to be online when you are traveling and onsite monitoring and answering the emails. With these unrealistic work assignments and expectations you will be working , traveling , writing your trip and expense reports on weekends, and weeknights. No work balance, no trust on you. They are not listening to you. You are just a robot entering 70 hours per week and they are billing to the sponsors and making money. They don’t care about your life work balance or family life or personal needs. In the end, you will be failing to meet with the deadlines because there is no enough time to do all these %80 travel , 8 onsite visits and reports… answering emails… your emailbox will be bombed with so many unnecessary systems and micromanagement emails.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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