Changing Times Here - Project Manager, Clinical Operations ICON Employee Review

2.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Talented team members across departments unfortunately these people are starting to leave due to recent management decisions.

Cons

1) Management recently significantly reduced benefits without warning. 2) Annual increases are set up such that no one ever gets better than "meets expectations" and increases are rock bottom at an average of 1.8% for last 3-4 years. 3) ICON was once known for providing a very nicely balanced work/life workload. Not anymore! 4) Good employees are leaving at a steady rate causing instability for teams. Also, when a team member leaves it can be literally months before they are replaced. 5) ICON management does not support their employees from maniacal sponsors. 6) Systems are home grown and outdated.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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