High potential, dragged down by bad leadership. - Data Entry ICON Employee Review

2.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for experience, fairly good PTO (to US standards), health insurance plans can cover quite a bit, and quite a few positions offer decent flexibility for hours.

Cons

Management. So many problems could be solved with this. A lack of standardized pay/raises. Having no HR representation in the building whatsoever. Good luck filing your online “HR Ticket”. They’ll probably get back to you in 10-15 business days. A remote scheduling team that won’t care if you hate them cause you’ll never see them. Creepy as hell supervisors that no one cares about??? Very high turnover rate so the clinic is habitually understaffed year round. You will be doing the work of those who have left. A very weird office environment where some people are a little too comfortable in the office with each other.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

See reviews by: Helpful|Rating|Date|All