Stayed too long - Manager, Clinical Operations ICON Employee Review

3.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent pay, ability to work remotely/no hybrid requirement.

Cons

Care nothing about tenure, bonuses (if offered) and merit increases are not consistent with industry standard. When compared to other companies we were getting far less if at all. When you leave, they conveniently neglect to payout unused pto time, and stand behind miscalculations when you push for your due payout. Company culture and overall performance got worse after acquisition of PRA, which is when I left. I was with them for over 11 years, and not even a goodbye card. I left on good terms with the opportunity to return. No thx!

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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