Disappointed in Eventual Toxicity - Director ICON International Employee Review

2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There are a lot of really wonderful people at ICON. That is truly what made me stay for as long as I did. Lifelong friendships are made and that is very valuable. Compensation for higher titles is on par with the industry. There is flexibility to dream big and bring ideas to the table from a strategic perspective. There are fun company events that they put a lot of effort into. At first when joining, the company seems really wonderful. Then it changes.

Cons

There are a lot of Cons to ICON that should not be ignored. The environment is point blank toxic. There is a lot of anxiety and tension around almost everything. Everyone has multiple bosses and there is next to no communication surrounding growth, bonuses, raises etc. A lot is insanely secretive and that is obviously not appreciated by employees. There is absolutely a whisper culture. Unfortunately, the bulk of the work is left to the select few who actually get it and the rest just are along for the ride. It had been staggering to work at a media company alongside so many people with literally next to no media knowledge. Training is done but it's useless PowerPoint decks with no real world application. People are cross-trained instead of appropriate staffing which takes a toll on almost everyone involved. Every issue someone has around burn out or client issues is essentially seen as a personal problem. If this was a real collaborative 'best place to work', this would be seen as a team approach to fixing issues and it is not at all. Roles and titles do not accurately reflect the work being done by individuals and there is tension within teams that is unacceptable when it comes to possible growth and concerns surrounding structure.

Explore other reviews about ICON International

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business model is basically recession proof.

Cons

None that I can think of.

1.0
Apr 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun media events, occasional lunches, work/life balance is decent

Cons

Salary is insulting and growth is stagnant, managers and leadership who throw tantrums (i.e. screaming, storming off, dismissing employees, sending attacking messages) without consequence, instances of very inappropriate relationships and conversation in the workplace, and the place is a rumor mill. Derogatory comments and sexual conversations/relationships shouldn’t be happening at all, let alone stemming from leadership. Unsure if HR is really just that oblivious or if a blind eye is turned, but with the amount I’ve witnessed in just a short period of time, I can’t imagine what else goes on here.

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ICON International Response
2mo
Thank you for your feedback. We take concerns about workplace behavior, professionalism, and leadership conduct very seriously and advise that any reports of misconduct, inappropriate behavior, or policy violations should be be raised with HR so they can be reviewed and addressed appropriately.
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