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      ICW Group

      Engaged Employer

      ICW Group reviews

      Underwriting Technician - Underwriting Technician ICW Group Employee Review

      3.0
      May 20, 2017
      Underwriting technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very new age, casual office environment with management that is open to input from employees. Also, surprisingly comprehensive benefits package including annual(?) performance bonuses. Team oriented environment when one part of the operation is backlogged, other parts offer support.

      Cons

      Procedures changing frequently due to consolidating new business processing from 20ish branches nationwide into 2 different services- one for the west coast, one for the east coast.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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