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      ICW Group

      Engaged Employer

      ICW Group reviews

      Good place to start, don't stay too long - Information Technology ICW Group Employee Review

      2.0
      Sep 20, 2019
      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      This can be a good place to start a career, but don't stay too long. They allow personal growth and job changes, but you have to be your own advocate and fight for yourself the whole way. There are some really good individual contributors to work with but management is nothing but frustration and disappointment.

      Cons

      The executives only care about new business coming in the door. They don't care about retention of customers at all. So if you work in a support role instead of a sales role, be prepared to be constantly battling to get even the slightest support from executives and managers.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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