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      ICW Group

      Engaged Employer

      ICW Group reviews

      Behind the times - Coordinator ICW Group Employee Review

      1.0
      Nov 3, 2019
      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some cool people at ICW.

      Cons

      You work long hours for a measly bonus so there is really no incentive to put in extra work. ICW has trouble "finding talent" because their benefits package is terrible compared to local San Diego companies. There are no real leaders at the organization or mentors that people admire. They don't expend time/money/resources on the people they have, they'd rather just pay an outside recruiter to bring in a savior. Then the savior comes in time and again and finds out they can't change anything.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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