Love working here! I'm perplexed by other reviewers who wrote bad reviews, yet they have stayed for 3+ years. - Anonymous employee ICW Group Employee Review

5.0
Mar 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual environment, great benefits, they listen to their employees and take action on suggestions for improvement, great work-life balance, and the most important is the ability to write your own career path. If you want to work hard to move up, then you will. If you want to be lazy, then you won't get anywhere. ICW Group rewards those that actually do the hard work. I've worked at company's where everyone receives a bonus, and you're in shock that the lazy person next to you is being rewarded. ICW Group rewards those that actually work hard. It's hard for some people to understand that and realize that you don't get paid to just show up. I wish more companies followed this philosophy.

Cons

Employees and Managers need more training, but this is also a pro because they have listened to their employees, and they are already making improvements. 401K match is paid at the end of the year- but hey, at least they have a match

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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