Lots going on and adapting to being bigger company - Anonymous employee ICW Group Employee Review

5.0
Apr 29, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great growth, positive momentum creates a lot of opportunities to change, fix and build new things - Flex work arrangements - Company has solid financial stability, but is still small enough to navigate and collaborate easily - Lots of smart capable people with desire to do the right thing

Cons

- Double edged sword of rapid growth is a lot to do and job market is so competitive right now, that filling open roles as fast as possible is challenging. Creates ripple effect on team workloads. - Technology capabilities still advancing and certain processes have more manual work than need be

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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