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      ICW Group

      Engaged Employer

      ICW Group reviews

      Underwriting Technician - Insurance Underwriter ICW Group Employee Review

      3.0
      Aug 22, 2022
      Insurance underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've learned a great deal about the insurance industry. I have enjoyed the flexible schedule that ICW Group has developed from the pandemic. The flex office schedule allows 2 days per week working from home. It breaks up the week very nicely. My coworkers are very quiet, but kind.

      Cons

      I have found that the company culture is lacking. Efforts have been made recently to improve this. The lack of full work from home options for Underwriter Technicians is disappointing.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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