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      ICW Group

      Engaged Employer

      ICW Group reviews

      Solid Work Experience Overall - Premium Audit Administrator ICW Group Employee Review

      4.0
      Dec 19, 2023
      Premium audit administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was only there for a few months, but it was one of the better job experiences I've had. Most people are incredibly friendly and helpful. Huge emphasis on good work-life balance and are therefore flexible and accommodating (to a point). Would recommend! - Work-life balance - Good management - Good relationships between the departments - Pay and benefits are decent

      Cons

      - Training should be executed better - Pay is decent but could definitely be better

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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