Good Company, Had a Bad Supervisor - Associate Underwriter ICW Group Employee Review

4.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company itself is generally understanding, flexible, provides a decent work-life balance, and understands most people's personal positions.

Cons

Had to buy all of my own work from home stuff, was hired under a supervisor that retired and was temporarily replaced by an assistant supervisor who had zero interest in actually being a good manager and teaching the position even though it was in the description upon hiring.

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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