Too much work, company won't hire, management doesn't care - Food Service Worker IKEA Employee Review

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, generous paid time off, generally good work culture

Cons

Management took away preferred schedules while not having enough people to do the work for the restaurant. This is evident by the long lines on the weekends for customers, dirty tables, lines of dirty dishes in dish carts spilling out into the dining room, backed up tray carts stacked around the tray return areas. The workers can't keep up, there are multiple call outs on the weekend because no one wants to deal with it anymore. Some management is aware of how out of hand it is and what a terrible customer experience it provides, yet others seem completely oblivious and are in complete denial of the mess that happens EVERY WEEKEND.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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