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      IKEA

      Engaged Employer

      IKEA reviews

      Best company in retail to work for - Returns & Exchanges Co-Worker IKEA Employee Review

      5.0
      Mar 26, 2026
      Returns & exchanges co-worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      . Supportive Managers . Welcoming and friendly environment . Good work-life balance . Attention to co-workers' mental health from superiors . Good pay

      Cons

      . Customers can be very rude because it's a big corporation . Some co-workers slack off and go unchecked by management, overloading other co-workers . Many times we're caught between a side of the company that wants to please customers no matter what and another side that wants to reduce company loss, so no matter what we do, we're wrong on someone's eyes

      Explore other reviews about IKEA

      5.0
      Jun 25, 2026
      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work in

      Cons

      Sometimes on call and weekends and nights work

      2.0
      Jul 14, 2026
      Communications business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

      Cons

      Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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