Don't Bother - Customer Resolutions Generalist IKEA Employee Review

2.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Kind employees - HR was phenomenal - Cute office

Cons

- Ugly uniform - Disgraceful pay - Incredibly draining having to deal with belligerent and disrespectful customers all the time - Weird micromanaging attitude from TLS - PSI was insufferable & took their jobs too seriously - 6 day work weeks should be illegal - No flexible WFH options.

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

They have very nice break rooms. One of the best i have seen in my employment history.

Cons

It can be very busy, and you might have to argue with customers a lot and that really drains your energy

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