Structure change ruined coworker's morale - Customer Service Team Leader IKEA Employee Review

2.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Somewhat generous pay Tack bonus Parental leave

Cons

Equipment lapses New structure/organization change (i think for the worst) Management top heavy (corporate) Bad moves from corporate Bad deals with TSP

Explore other reviews about IKEA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO and vacation The team is good. Installing the roomsets and media Picking design to a certain extent

Cons

Management The design can be really controlled You have to get approval from so many people Manager is micro managing

See reviews by: Helpful|Rating|Date|All