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      IKEA

      Engaged Employer

      IKEA reviews

      Mixed Bag - Customer Resolution Specialist IKEA Employee Review

      2.0
      Aug 14, 2018
      Customer resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take care of their employees from the standpoint of caring about them.

      Cons

      They don't train you properly for the job, which made doing my job especially frustrating since my department was in Customer Resolutions.

      Explore other reviews about IKEA

      5.0
      Jun 25, 2026
      It support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work in

      Cons

      Sometimes on call and weekends and nights work

      3.0
      Jul 12, 2026
      Activities sales coworker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool place to work if you have no other career options, as it is retail. If they paid commission like other furniture stores this would make things a lot better.

      Cons

      It's retail. High school mentality as to be expected. Work your butt off for them to never promote you.

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