Don't expect much working in retail. - Team Leader IKEA Employee Review

1.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Not much to speak of other than management tends to stick together when it comes to dealing with staff and their incompetancies.

Cons

No overtime, company avoiding unionization, HR is anti-management, low pay, seldom recognition, a slave to productivity and no reward.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some great, inspiring, and passionate people who work there, but none of them are in leadership positions.

Cons

Leaders aren't held accountable for KPIs or poor behavior. Decisions are made by forum/committee/council, so there is no clear ownership or guidance. The Service Office/HQ leaders look down on the store and fulfillment center teams, making decisions based on assumptions rather than taking time to understand the reality on the ground.

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