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As a former RICOH RBS employee I can only say that with 33 years experience IKON cares NOTHING for their RICOH workers. - Account Executive IKON Employee Review

1.0
Jul 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are industry standard - no better, no worse. RICOH has some great products and their training (RICOH UNIVERSITY) is fabulous IF you're permitted to attend.

Cons

Good 'ole Boy network has kept itself running like a well-oiled machine. They protect their own regardless of the outcome. Ricoh employees are given short-shrift and left to languish.

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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