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IKON

Acquired by Ricoh

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IKON reviews

Franchise Players only stay unhappy for so long.... - Major Account Executive IKON Employee Review

4.0
Dec 1, 2009
Major account executive
Recommend
CEO approval
Business Outlook

Pros

Great portfolio of products to sell from. Exellent sales training and selling experience. At IKON you will become a true sales professional. Benefits are excellent. Customer want to buy from IKON.

Cons

Senior management is so bent on impressing their management that they have completely forgotten what it takes to sell. Note to senior management. Managing a spreadsheet is not selling. management sees the big pink and purple elephant in the room (horrible processes) and is so bent on delivering the monthly number that they completely ignore it. Ironically eliminating the elephant would siginificantly allow sales to increase.

Explore other reviews about IKON

5.0
Apr 2, 2025
Account executive
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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