Pros
Good benefits in terms of number of days off as well as insurance. Ricoh was a better company before Ikon got their hands on them.
Cons
Poor management, no communication to staff, favoritism towards certain employees, no pay raises, crazy policies. I can not understand how a company that went bankrupt twice gets bought out by Ricoh and then totally takes over. Unlike some I am not scared of change nor do I fear it, however Ricoh just announced that they are losing 10,000 over the next 3 years. That's a bad sign for a company that just bought another company that went bankrupt before. Too bad the managers are too stupid to see the writing on the wall, all they have told us is be happy it won't affect you. Yeah with the exception that Ricoh is now trying to show a profit by bleeding their employees and turning them into Ikon drones. Also expect Ricoh offices to close around America and firmly become Ikon. If you've never experienced Ikon or have an account a word of warning...their policies come before your business every time.