Decent starting job - Senior Bank Teller INTRUST Bank Employee Review

3.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Steady job Paid training Fast paced Good for doing school and work

Cons

Toxic work environment No room for moving up Low paying job just enough to make the bare minimum

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INTRUST Bank Response
4y
Thank you for your response! It’s nice to see you appreciate the pace of work and flexibility afforded at INTRUST, but disappointing to read you find the work environment and pay less than desired. We regularly engage with employees and supervisors each year in hopes of minimizing concerns like this. In addition to our all-employee survey, we also conduct regular workforce and salary planning reviews alongside all-employee and senior management meetings throughout the year. If you haven’t done so already, we’d encourage you to reach out to your supervisor or any member of Human Resources to share your concerns more directly.

Explore other reviews about INTRUST Bank

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good executive leadership Good work life balance Great vision for future

Cons

Pay not competitive within multiple departments

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company has some extremely talented employees and some extremely compassionate and knowledgeable leaders. Benefits were good. Enjoyed work from home opportunities when available (since revoked). A lot of development opportunities through training programs.

Cons

There is a disconnect within many departments from the overall company vision and values. Some long-term leaders treat their employees very poorly but continue to get promoted and stay in their roles despite deficiencies in their leadership. HR and executive leadership have been made aware of abusive behaviors of one female leader, but she remains in her role. There is an entire division of leaders who are disrespectful to their peers and especially to anyone deemed below them. Not enough value is placed on the employees who directly deal with customers. The company touts growth opportunities, but that is mostly for banking center employees moving up at the bank or moving into operational roles. Beyond that, there is not a lot of growth, especially outside of banking operations, and if you are looking to expand your role to increase your salary. They tend to take advantage of employees who work hard and do more by not paying adequately for the expansion. There is a lack of collaboration around strategic vision and objectives. They say the right things about who they are and what they do, but it's not put into practice for their employees, which makes it really hard to extend those values to customers.

1
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INTRUST Bank Response
1mo
Thank you for sharing your experience and for being candid about both what you valued and where you felt we fell short. The fact that you recognized the talent, compassion, and knowledge of many of our people tells us you experienced the culture we work hard to build and maintain across every part of the bank. The concerns you've raised about leadership behavior, career growth, and alignment between our values and daily experience are areas we remain committed to getting right. We believe our values should be reflected in how every leader shows up for their teams, and work hard to review and address any issues when they are raised. We also understand the importance of clear communication, collaboration, and meaningful career pathways across all areas of the organization. Feedback like yours helps us continue evaluating where we need to improve and ensures we remain focused on creating a respectful, supportive, and equitable work environment for all employees. We appreciate you sharing your perspective.
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