Eh - Banker INTRUST Bank Employee Review

2.0
Nov 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee benefits Vacation 401k eligible

Cons

Pay is far below average Have to know people to have any opportunity to make moves inside company High turnover Training is very minimal Diversity is extremely low

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INTRUST Bank Response
3y
In effort to maintain market competitive pay, we subscribe to several compensation benchmarking services, whose data is used to assist with ongoing pay recommendations and changes. In addition, we continue to focus attention on elevating internal development and promotion opportunities for all employees - if you have a chance, explore the Career Mobility & Opportunities pages on the Exchange intranet to find helpful resources, articles, podcasts, and links to current openings . Perhaps your particular location differs, but organizationally, our annual turnover rates have run below industry averages historically. Don't hesitate to reach out to a team member in HR if we can be of service!

Explore other reviews about INTRUST Bank

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good executive leadership Good work life balance Great vision for future

Cons

Pay not competitive within multiple departments

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Company has some extremely talented employees and some extremely compassionate and knowledgeable leaders. Benefits were good. Enjoyed work from home opportunities when available (since revoked). A lot of development opportunities through training programs.

Cons

There is a disconnect within many departments from the overall company vision and values. Some long-term leaders treat their employees very poorly but continue to get promoted and stay in their roles despite deficiencies in their leadership. HR and executive leadership have been made aware of abusive behaviors of one female leader, but she remains in her role. There is an entire division of leaders who are disrespectful to their peers and especially to anyone deemed below them. Not enough value is placed on the employees who directly deal with customers. The company touts growth opportunities, but that is mostly for banking center employees moving up at the bank or moving into operational roles. Beyond that, there is not a lot of growth, especially outside of banking operations, and if you are looking to expand your role to increase your salary. They tend to take advantage of employees who work hard and do more by not paying adequately for the expansion. There is a lack of collaboration around strategic vision and objectives. They say the right things about who they are and what they do, but it's not put into practice for their employees, which makes it really hard to extend those values to customers.

1
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INTRUST Bank Response
1mo
Thank you for sharing your experience and for being candid about both what you valued and where you felt we fell short. The fact that you recognized the talent, compassion, and knowledge of many of our people tells us you experienced the culture we work hard to build and maintain across every part of the bank. The concerns you've raised about leadership behavior, career growth, and alignment between our values and daily experience are areas we remain committed to getting right. We believe our values should be reflected in how every leader shows up for their teams, and work hard to review and address any issues when they are raised. We also understand the importance of clear communication, collaboration, and meaningful career pathways across all areas of the organization. Feedback like yours helps us continue evaluating where we need to improve and ensures we remain focused on creating a respectful, supportive, and equitable work environment for all employees. We appreciate you sharing your perspective.
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