IRIS - Account Manager IRIS Software Group Employee Review

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

Recruitment team was really responsive and the process was lengthy but not overkill.

I had a very disappointing hiring experience with this company. After accepting an offer, I spent over a week being told that my pre-employment checks were still in progress. During that time, I stayed in regular contact with the background check company, which confirmed that my employment had been successfully verified. Despite repeatedly asking for updates and clarification, communication from the company was inconsistent and contradictory. At different points, I was told both that my offer had been rescinded and that they were still working through my pre-employment checks. After waiting, following up, and trying to resolve the confusion, I was ultimately informed that the position was no longer being offered as a remote role. The most frustrating part wasn't that circumstances changed I understand those things can happen. It was the lack of clear communication and transparency throughout the process. I had already made major life decisions based on the accepted offer, including leaving my previous job, only to have the opportunity disappear after being left in limbo for over a week. I hope the company improves its hiring process and communicates more clearly with future candidates. No applicant should have to deal with this level of uncertainty after accepting an offer.