Working for the IRS in Kansas City, Missouri - Data Transcriber IRS Employee Review

2.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The government has excellent health Insurance. There was a great 401K, which I transferred to my personal Financial Advisor. There was plenty of O.T. offered, plus a night shift differential. We did have a Union, however they were of little help. I received an email from the Union a MONTH after I'd resigned. I informed him I already resigned. The Union was very difficult to get in contact with.

Cons

I worked the night shift; 6:00 p.m. to 3:30 a.m. I was trained to work in SCRIPS and ISRP departments. I didn't have issues with most of my co-workers. There were co-workers that had worked there for several years. They would meet their quota for the night and then just sit around and talk, or were away from their desks. When I first started working Covid had struck. My first manager and I got along fairly well. Not so much for the second manager. Everything was fine at first, however the last 4 months were miserable. She would call me out on simple issues in front of the department. After two of these incidents, I would say get back with me after lunch and that these were issues that should be discussed in private. She also called out people who she considered inferior to herself. I told these people to stand up for themselves......they were too afraid. During this time we were spaced apart. ISRP was put in a department on the 2nd floor. One time my immediate supervisor came to my cubicle and was wearing shorts that no self respecting woman or man should wear. I told her let's talk about the issue another day, that I was really stressing on the particular transcribing I was doing, just so I didn't have to look at her outfit. Her initials were E.L.T. and her pic in email was a black cougar.........nuff said. I resigned on my 2nd anniversary of working there. (One should make sure they resign properly). I sent emails to all the higher ups informing them of the conditions we all were working under.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

It's lost a lot of the perks that drew me in the first place. The floor level people are very supportive of one another. But that's human nature.

Cons

The management is, in a reciprocation of the trope, an 'old girls club.' The criteria for those that want to get in is to 'not be threatening or easily controlled'. Everyone else is either forced out through the coordinated gatekeeping of the club, or waited out as most of the management is a temporary assignment. For the past two years I've been promised help and guidance, and I receive none. It's hard to be willing to help on special assignments when I'm punished for doing them in the first place.

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