Site Manager - Site Manager IST Management Employee Review

2.0
Oct 12, 2018
Recommend
CEO approval
Business Outlook

Pros

See potential in service specialists to promote to site managers.

Cons

Their overall score is skewed. Most of them are corporate people rating trying to tilt their ratings for their promotion. Disregard any comments or ratings from account execs, ops managers, and implementation managers. Their experience is much different from the average worker of the company Hard to be promoted after site Manager Terrible benefits (can’t afford medical, LTD, STD on their pay wages and pto is pretty much non-existent) High turnover

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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