Toxic Work Environment - Anonymous employee IST Management Employee Review

1.0
Dec 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lack of competent upper management allows flexibility

Cons

Toxic work environment that starts at the very top and is embedded throughout company culture. CEO makes his own rules and pretends it's a positive but in reality it's a company that has no checks and balances and skirts HR policies that are borderline legal and definitely unethical. Insurance is unaffordable and if you're not in sales your pay is garbage and position is not valued. So called "C-Suite" is comprised of old white guys. Diversity isn't a thing at corporate, they rely on those numbers from the field workers onsite.

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IST Management Response
5y
I'm sorry you didn't have a positive experience with us. Would you be willing to speak with me so we can better understand your personal experiences at IST? My number is 404-582-8832. Jay Lafont National Director of HR

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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