10/10 do NOT recommend - Anonymous employee IST Management Employee Review

1.0
Aug 13, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot name a single pro of working here other than this is a job.

Cons

Benefits are garbage, there is no 401K match, the pay is low and now room for growth. If you have a decent work ethic do not waste your time working here. You'll do so much and get nothing in return while having to clean up after incompetent coworkers because most people who are capable end up getting fed up and leaving this job so you're often left with people who don't know anything or are super lazy. They had a poor response to covid. There were managers in the height of the pandemic wanted to still go from various sites even when they traveled to and from locations where there were high in positive covid cases. Also highly recommend women not to work here. HR is a joke and not taking any allegations seriously for harassment.

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IST Management Response
4y
Hello. I'm Jean-Robert Lafont, the National Director of Human Resources for IST Management Services. Some of the statements you have made are not true... I'd love to discuss this with you as I don't believe you are aware of all of our benefits or growth opportunities. Please call me at 404-582-8850 at your convenience.

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
2d
Thank you for your comments and feedback. They're very insightful!
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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