Stop Drinking the Kool-Aid: Watch Bad Managers - Anonymous employee Illumina Employee Review

1.0
Jul 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location Attractive campus Good technology (that may become commoditized soon)

Cons

Very siloed culture A lot of trash talks, emotional bullying and turf wars Immature and entitled middle managers that lack integrity Managerial incompetency leads to a toxic/hostile environment Managers don't want to hear feedback from employees/customers, and are fast to kill the messenger Managers play favorites Lack of processes managers are supposed to follow; available processes are barely followed Constant change of directions Every manager in marketing thinks they know marketing, with no competency standards, no marketing processes and no real marketing in place No compassion for and no acknowledgement of organizational challenges Non-existent people and career development

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Illumina Response
8y
Thank you for sharing your experience, and while it’s difficult to read a review like this, your feedback is critical for us to grow and improve. We do want to make sure that every employee at Illumina, anywhere in the world, is treated respectfully: as an individual, for their work, their ideas and for the diversity that makes our company strong. I encourage you to reach out to me for help, and to share your experiences (my cell phone number is in the employee directory). If you are not comfortable, rest assured that we are working to identify, understand and address the concerns you have raised. We are working on a number of projects where your voice would help us and I would love to hear from you. Thank you again for your willingness to share. - Sue McGrath, VP Human Resources

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