Please Turn This Ship Around - Customer Success Manager Imagine Learning Employee Review

2.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people to work with and great benefits. Will not find a better cause in changing the lives of children with GREAT educational products.

Cons

The company lacks executive direction and vision. Even though they outwardly appear to have these there is too much top change of priorities and development direction. How can a company with such great products not get them to all work together seamlessly and make a real difference?

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Imagine Learning Response
6y
Thank you for your review. We’re so glad that you enjoy working with the fantastic people at Imagine Learning, that you noted our terrific employee benefits, and most especially that you recognize we make great products that change the lives of students. We’ve had a lot of change over the last year and whenever there is a lot of change, uncertainty levels tend to rise. Let me assure you that we know exactly what direction we’re headed, that we’re working to streamline our products and processes, and that we feel confident about the future of our company. Please feel free to make an appointment with the CEO to discuss any insights or concerns, and thank you for being a part of our team.

Explore other reviews about Imagine Learning

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Data driven with a focus on character.

Cons

Full 5 days of school instead of 4.

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

Cons

The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

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