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      Imagine Learning

      Engaged Employer

      Imagine Learning reviews

      Great Place To Work - Customer Service Manager (CSM) Imagine Learning Employee Review

      4.0
      Aug 25, 2020
      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuinely talented people and a caring environment and culture. Company goes above and beyond to make sure their employees feel valued, acknowledged, and heard. Great work life balance and company perks. Programs are educational, fun and engaging. Company uses its core values to train and process a lot of their key decision making.

      Cons

      Many of our programs were not designed by our company but rather purchased and adopted into our library of offerings. For this reason, it has become quite complicated to integrate and modify them to meet the ever changing needs and demands of our districts and customer needs. This becomes a problem if you are in product management, software engineering, sales, or success management.

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      Imagine Learning Response
      5y
      We love that you highlighted our talented, caring team members, the focus on our values, and our engaging, educational programs in your review. We know our people are our greatest asset and we’re grateful to have amazing people on our team. We are purposeful about the programs we add to our offerings and know they offer an incredible learning opportunity for students. Thank you for your contributions to Imagine Learning. We wish you well in your future endeavors.

      Explore other reviews about Imagine Learning

      5.0
      Mar 29, 2026
      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people, and amazing product

      Cons

      Nothing much, everything was good!

      3.0
      Jun 11, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

      Cons

      The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

      2
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